Refund Policy

Return Policy: We want you to be satisfied with your purchase. If you are not completely happy with your order, please contact our customer support team within 14 days of receiving the product to initiate a return or exchange. The item must be unused, in its original packaging, and in resalable condition.

 

Refunds: Once we receive and inspect the returned item, we will process your refund within a reasonable timeframe. The refund will be issued using the original payment method, excluding any shipping charges.

 

Non-Returnable Items: For hygiene and safety reasons, certain items, such as opened or used candles, reed diffusers, sprays, cannot be returned unless they are defective or damaged upon receipt.